Returns & Exchanges
Exchange Policy
We want you to love what you ordered. If something isn’t right, here’s how we make it easy.
Exchanges
We accept exchanges
Exchange requests must be raised within 7 days of delivery. Items must be unused, unwashed, with all tags intact and in original packaging.
To request an exchange, WhatsApp us at +91 98681 56868 or email ragingthreadsin@gmail.com with your order number.
Returns
No returns or refunds
These are custom made-to-order pieces, made with care for you specifically. We do not accept returns or offer refunds on change of mind.
Exceptions
Non-eligible items
Items purchased on clearance or final sale, and items showing signs of wear, washing, alteration, or missing tags are not eligible for exchange.
Damaged items
Wrong or damaged orders
Please record an unboxing video and share photos with us within 48 hours of delivery — we’ll arrange a free replacement or full refund immediately.
Pickup
Reverse pickup
We arrange reverse pickup for most pincodes. If yours isn’t serviceable, we’ll ask you to self-ship. Courier charges apply for self-ship returns.
Questions? Reach us Mon–Sat, 10 AM–7 PM IST