Privacy Policy

Your privacy matters to us. This policy explains what we collect, why, and the choices you have.

Information we collect

When you shop with us we collect your name, contact details, shipping/billing address, order history, and device/usage data (via cookies) to operate the store. Payment details are processed securely by our payment partners — we never store your card or UPI credentials.

How we use it

To process and deliver orders, provide order updates on SMS/WhatsApp/email, offer customer support, prevent fraud, and — only if you opt in — send you offers and new-drop alerts. You can unsubscribe anytime.

Sharing

We share data only with service providers who help us run the store: payment gateways, courier partners, and analytics/marketing platforms. We never sell your personal information.

Cookies

We use cookies to keep your cart working, remember preferences and measure site performance. You can disable cookies in your browser, though parts of the site may not function.

Data retention & your rights

We retain order data as required for tax and legal compliance. You may request access, correction or deletion of your personal data by writing to ragingthreadsin@gmail.com.

Grievance

For privacy-related concerns, contact us at the email above or at Raging Threads, D-18, 18 D-Block Main Road, Chhatarpur, New Delhi – 110074. We aim to respond within 7 working days.